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Our online services allow us to provide the highest level of customer service. Our databases, computer systems, programs and applications are all developed in-house to specifically suit the needs of our clients.

We are continually looking for ways to improve these processes to enhance the customer experience and always welcome feedback. Whilst out online services allow us to provide a more efficient and effective service, we do aim to keep it personalised and are always available to provide training, guidance and assistance where required.

eApplication Software

eApplication is a software application that allows you to lodge new applications to our office. Click here  to download the latest version of the application.

A User Manual can also be downloaded here. Our friendly staff are also available to provide training and assistance in the use of this application.

eLocal Portal

The eLocal Portal allows you to track and manage the progress of any application at your convenience. This portal provides registered users the ability to:

  • Check the status of an application for a Construction Certificate, Complying Development Certificate or Occupation Certificate;
  • Book an inspections online at anytime (book before 3pm for a next day inspection)
  • Check inspection results as soon as they are available.

You will need to be a registered user to access the eLocal Portal. Contact your Local representative to arrange your own login details.

Access the eLocal Portal here.

New South Wales Planning Portal

The Environmental Planning and Assessment Regulation 2000 currently requires all Construction Certificate, Complying Development Certificate and Occupation Certificate Applications to be lodged to a Registered Certifier via the Planning Portal. Principal Certifier Appointments must also be completed via the Portal.

It is important to note that this is a government website and as Registered Certifiers we are also end-users with limited access to the system.